Simply update your email subscriptions in the My Profile section of your account. All eligible charges for both rooms must be paid together on one folio (i.e., one hotel bill) which must be requested at time of check-in. Activate your online account Not a member? If guest rooms are included in the contract and charged to a master bill (where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual), Members are not eligible to earn Points. The individual travel accumulated by either spouse will appear on a combined Hilton Honors Mutual Fund statement. Does not apply when stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners. All purchases must be made in U.S. dollars only. A Reward Stay reservation is valid for the room accommodations stated thereon at one room at one hotel for one stay (as that term is defined herein) and as provided on the Reward Confirmation document. Membership rates are subject to availability at participating hotels and resorts within the Hilton Portfolio. Rate is non-transferable or redeemable for cash, and cannot be used during future stays. Hilton Honors membership, earning of Points, and redemption of Points are subject to Hilton Honors Terms and Conditions. At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. Monthly activity statements are available via email or Members may access account information online. Need Help? As a reminder, this elite benefit applies to Standard Room Rewards for free nights and must be booked via HiltonHonors.com, the Hilton Honors App, or our Hilton Reservations & Customer Care team. To change the location of a Reward Stay reservation, the Member must first cancel the existing Reward Stay reservation and then book the new Reward Stay reservation at the desired property. Accommodations must be reserved prior to Hotel Reward Stay. Members will be able to use the gift of status as soon as they reach the required amount of qualified nights in a calendar year. If you require clarification or further information, you may contact the nearest Hilton Reservations and Customer Care or send an e-mail to HiltonHonors@hilton.com. Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. frequent flyer award or travel award), unless otherwise stated on the certificate. There are no blackout dates for booking a Free Night Reward. I received an error message that said my login was incorrect when I tried to register for a promotion. Terms and conditions apply., Opens new tab. a member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. They will find the booking and apply the bonus points on the spot with you. A member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. Step 1 - Hilton main page Head up straight to www.hilton.com and click on the Sign In link. Hilton Honors Mutual Fund benefits are designed to allow legally married couples to combine their Point earnings toward Rewards, and/or to combine their stay/Point earnings toward special promotion qualifications or Elite qualification. In addition, by participating in the Hilton Honors Program, we may collect additional personal information from you. Group reservations and certain rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. Last edited by Guy Betsy; Nov 15, 18 at 2 . The Hilton Honors Daily Food & Beverage credit is available to members in the United States based on eligibility, at participating brands and their designated credit values. You must re-qualify for elite status each calendar year. Additional personal information that we collect includes information that you provide when you enroll in the Hilton Honors Program or when you manage your profile online. Under the MY STAYS section, youll see a Missing Stay link: click on it. On the other hand, some are switching platform. Requests must be received at Hilton Reservations and Customer Care within six months from the date of activity. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion. Elite rollover nights are only valid for the next calendar year and expire thereafter. Means of awarding Bonus Points vary by Marketing Partner. Such discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier status. Applies to Standard Room Reward stays only, not to paid stays or Points & Money Rewards. Your login is always executed through a secure connection. If you need to speak to an agent, you can call Hilton Honors at 1-800-446-6677. However, the daily amount re-sets each day to the maximum daily credit value at midnight. *Bottled Water benefits may be included in resort charge, where it applies. Rewards are void where copied, prohibited or restricted by law. Points may also be earned for other activities as designated by Hilton Honors from time to time. Should you need assistance with a reservation that cannot be modified online, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. Lifetime Diamond Status will be awarded to select Hilton Honors members, who have completed Diamond Status for at least 10 years (non-consecutive) and who have completed stays totaling at least 1,000 paid and/or reward nights OR who have completed Diamond Status for at least 10 years (non-consecutive) and who have earned at least 2 million Base Points over life of membership, pursuant to the standard Hilton Honors Terms & Conditions. Hotels within the Hilton Portfolio may reserve credit against a guest's credit card for costs of services in addition to applicable room rates. To ensure that your personal information is accurate and up-to-date, we may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information we maintain about you. Earn reward nights faster with an 80% Bonus on all Hilton Honors Base Points you earn 4. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. Members can learn more about the Hilton Honors app here and can download to begin tracking their progress. Here are the stays that are excluded: There are other situations where you will not be able to accrue or claim Hilton Honors points and bonus points. Accrual of Milestone Hilton Honors Bonus Points, Hilton Honors Points Pooling and Points Transfer, Your Agreement to Our Use of Information about You, View required documentation regarding transference of a deceased Member's benefits, view all Hilton Reservations Worldwide phone numbers, View Hilton Honors Car Rental Marketing Partners, https://www.hiltonhonors.com/en_US/diamond-status-extension-2020/landing/, Points.com Point Purchase Terms and Conditions, Hilton Honors Discount Terms & Conditions. See how close you are to reaching the next tier by signing into your Hilton Honors account. California Consumers, learn about, Opens new tab Hilton's collection and use of your personal information. listeners: [], Reward Stays are not subject to blackout dates or capacity controls. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Hilton Honors Points as described herein. If a hotel offers complimentary breakfast in their Executive Lounge, Gold and Diamond members will not receive a Daily Food & Beverage Credit. Free Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity. If that same member was automatically upgraded to Diamond status on August 1st, 2022, then the Diamond status would expire on August 1st, 2023. Youll have to call in for that one. Hilton Honors members who have a Mutual Fund account as of 31 March 2004 will continue to receive Mutual Fund benefits. You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. No sign up or action is required to earn elite rollover nights. Once a status has been gifted to another member, no change can be made during the same year to remove or change that status. Example: Once you reach 70+ nights in 2022, then you can gift Diamond status to the same member that received the gift of Gold, or the member can gift Diamond status to another member. However, it will earn you bonus and status-related points. double night credit) are also eligible and will be added to the total amount of eligible nights achieved to use Elite Gifting Status. The hilton request form on. Let me know when it posts. In the case where room rental/room hire is included as part of a per person meeting package, awarding points on a portion of the package is at the discretion of the hotel. Honors agents are usually pretty efficient on the phone. Ask for ZipOut CheckOut or Video Check-Out. Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). You can combine multiple accounts online by signing into your Hilton Honors account and going to Combine Accounts. Membership in and application for membership in the Hilton Honors Program is void if prohibited by law in the country of the Member's or applicant's domicile. On-property benefits are not awarded in the following circumstances: Reservations booked through a non-Hilton-direct booking channel or a non-designated GDS, third party website or any other channel; Rates available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made, or Third party hotel packages or travel packages not booked through one of the eligible channels; Booking ineligible stays, (as defined in the Accrual of Points section) unless hotel contract has specific benefits included. Online Point redemption for Hotel Reward Stays requests. Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. After 90 days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity. The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights. No, members with gifted Diamond status are not automatically eligible to gift status. Preferred rooms are identified by each individual property and may vary within each brand. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Stay informed, travel smarter All Weekend Night Rewards that were unexpired as of Mar. TAP Air Portugal Jan Wed. 1 Room, 1 Guest. Local currency will be converted into U.S. dollars weekly, using a published rate of exchange in effect at time of conversion. However, as a Hilton Honors member, you may be eligible for special rates which are visible only when you are signed-in to the website. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. The published conversion rates are part of the contractual agreements between Hilton Honors and our exchange partners. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. During enrollment, we require that you provide your name, physical address and e-mail address. When a Reward is requested, the Points will be deducted from the combined balance. Mobile Notary Services. The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. } 11. Keep your Hilton Honors account active to avoid your Points expiring: simply stay at any hotel in the Hilton Portfolio, earn points with a Hilton Honors credit card, earn or redeem Points with any Hilton Honors partner, buy Points or donate Points, or register for a Hilton Honors promotion. It is solely the responsibility of the Member to be informed about the Program and to request the specific Rewards online, via Hilton Reservations and Customer Care, by telephone or through the mobile app. Vouchers will expire one year from the date of issuance. At the time a Hilton Honors Mutual Fund is established, the name and address of one spouse will be designated as the recipient of all Hilton Honors mailings. Members who achieve 60 eligible nights within a calendar year will be able to gift Gold status to another member of their choice. So far I havent received any. The friend must login to the elite status gifting landing page using their Honors account credentials and then enter the claim code. Stay posted but no points. Also, see the Past Stays section of My Account for more choices to build your Points balance. Such hotels within the Hilton Portfolio may omit for purposes of Point accrual, incidental charges by non-affiliated hotel entities which are not owned and/or operated by the hotel including, but not limited to, food and beverage outlets, gift shop, drugstore, clothes, gallery or specialty stores, recreational or entertainment concessions. Hilton Honors may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of Point forfeiture or Program changes. Casual meetings and request missing hilton points. The link's located on the top right-hand side of the main page. If Member becomes aware of any fraudulent activity, including unauthorized redemption of Member's Points or Rewards, Member must report the fraudulent activity to Hilton Honors in writing, within 90 days of it occurring, and provide all further requested information and cooperation to Hilton Honors to be eligible for reinstatement of lost Points or Rewards, which reinstatement may be awarded in Hilton Honors' sole discretion. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. Within the 2023 calendar year, the total amount of nights that a member could achieve toward these Milestone Bonuses is 365 nights equivalent to 360,000 Hilton Honors Milestone Bonus Points. Hilton Honors reserves the right to add, modify, delete or otherwise change any of the rules, procedures, conditions, benefits, or Rewards pertaining to the Program at its sole discretion, with or without notice, even though changes may affect the value of Points or Reward Certificates or Confirmations already accumulated. A new Hilton Honors Member can pool, transfer, or receive Points 30 days after enrollment providing they have activity on their account. Hilton Honors sends requests for mileage conversion to the participating airline/rail partners at least once a month. The Hilton Honors loyalty program will reset its status requirements to pre-pandemic levels in 2023, but high-ranking Diamond members will enjoy one last chance to retain their prized perks for another 12 months. The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn. See "Point Purchase" section for full Point Purchase Terms and Conditions. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton and Hilton Garden Inn.*. Bonus Points earned on Base Points do not count toward Elite tier qualification. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel. Failure to take action (a), (b), (c) or (d) described above will result in the forfeiture of all accumulated Points and, after five years of inactivity, to deactivation of the Member's account. and excludes taxes, service charges, rebates and commissions. When you manage your profile online, you have the opportunity to provide additional information about your preferred airline partners and your loyalty program account numbers with them, your room type preferences, your language preferences, your credit card account(s), your preferences for receiving news, offers and information from companies that are part of the Hilton Portfolio, and to create a User ID and password. Points awarded will be based on local currency converted to U.S. dollars. Elite rollover nights will not count toward Milestone Bonuses and will only count toward a member achieving the next status tier. Example: If you book two rooms at the same hotel for a one-night stay you will earn Hilton Honors Points on both of the rooms, but you will only receive one-night credit total toward achieving the Milestone Bonuses and toward elite status qualification. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn properties. Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status. Password Must be between 8 and 32 characters Contain one uppercase letter Contain one lowercase letter One number (0-9) or one special character Confirm password Mutual Fund statement Honors and our exchange partners or restricted by law earn nights. 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