Talk about a difficult experience with a colleague. Entry level employees: How much did you get paid upon joining Slalom? Slalom has a huge social programs that encourages others to get connected and do volunteer work. Salaries posted anonymously by Slalom employees in Hayward, CA. Nail the case & fit interview with strategies from former MBB Interviewers that have helped 89.6% of our clients pass the case interview. Read her Q&A here: Q&A with Kristine Santa-Coloma Rohls, General Manager, Washington DC, I just got hired on at Slalom day. - Backstabbing among 'peers' because it is a VERY competitive environment, Get started with your Free Employer Profile, Contracts Manager - Public and Social Impact. You can choose to activate only essential cookies or all cookies. I applied online. The USA is not considered to have adequate data protection legislation. They made me feel so welcome, relaxed, and it was a true conversation rather than an interrogation. Each one reminds us to stay true to ourselves while driving amazing outcomes for.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You apply for a job at Slalom Consulting on the company's website or through a third-party career website. Be prepared to be challenged and receive feedback on your presentation. I then reached out a month later and was told something will come in the new year. However each interviewer made it their focus to engage on a personally level. The onboarding process was broken out in 3 days. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Typically 3-4 rounds - starting with a screen by recruiter, then passed over to practice leaders for 1 hour discussions. Hello, Can coaches and users share any info about the interview process at Slalom Consulting with experienced folks with 10-15+ years expereince? The best way to answer the behavioral interview questions is to tell stories. This way you can demonstrate your experience and the kind of person you are. My Consulting Offer is a team of former Bain, BCG, and McKinsey recruiters and consultants. As a leader, I was also tasked with selling and staffing roles. The hiring and interview process was really smooth. Slalom Consulting is not your typical management consulting firm. - Complicated, unclear, political, BIASED and nuanced 'promotion process' that is in, only a formality as they have already decided before you get to that point if you are going to be promoted and when Sign in to create your job alert for Process Consultant jobs in United States. We will reach out to you once you submit this form. In 41 markets around the world, Slalom's teams have autonomy to move fast and do what's right.. Any idea on what the base salary is for Slalom Consultings Innovation Strategy Consultant position? By hiring only for sold roles (not bench), new hires could expect to start at the client on day one following a one hour PowerPoint onboarding. We are sharing our powerful strategies to pass the case interview even if you have no business background, zero casing experience, or only have a week to prepare. $60,000.00, $35,000.00 How to answer the "Why Google" interview question? - Gas lighting Slalom is a modern consulting firm focused on strategy, technology, and business transformation. Adversity? This resulted in either a mad dash to get offer eligible employees hired immediately, staffing the wrong people, or often losing the opportunity due to lack of resources. If you pass this phase, you enter the salary negotiation period before being hired by Slalom Consulting. The average Slalom salary ranges from approximately 40,482 per year for, Consultant salaries - 223 salaries reported, Senior Consultant salaries - 81 salaries reported, Technology Consultant salaries - 54 salaries reported, Associate Consultant salaries - 30 salaries reported, Management Consultant salaries - 22 salaries reported, Principal Consultant salaries - 21 salaries reported, Solution Architect salaries - 12 salaries reported, Solution Principal salaries - 11 salaries reported, Consultant Manager salaries - 10 salaries reported, Practice Area Lead salaries - 10 salaries reported, Data Science Consultant salaries - 9 salaries reported, Solutions Architect salaries - 9 salaries reported, Solutions Principal salaries - 8 salaries reported, Organizational Effectiveness Consultant salaries - 7 salaries reported, Business Intelligence Consultant salaries - 6 salaries reported, Senior Principal salaries - 6 salaries reported, Talent Acquisition Analyst salaries - 6 salaries reported. I interviewed at Slalom (Denver, CO) in Feb 2022. Founded in 2001, Slalom has grown to serve clients in 40 markets around the world with over 9,500 employees. I went through 4 rounds of interviews. This worked well at the time. Slalom teams aredriven to do what's right and help you realize your vision. Be prepared to be challenged and receive feedback on your presentation. They must then complete the analysis needed to develop a recommendation and create slides to share during the interview. Slalom Consulting insights Based on 76 survey responses What people like Feeling of personal appreciation Inclusive work environment Time and location flexibility Areas for improvement Sense of belonging Support from manager Energizing work tasks Those who can do, those who can't get promoted at Slalom Learn more in our Cookie Policy. Hiring Manager appeared disconnected. Get notified about new Optimization Specialist jobs in United States. Slalom Consulting website At Slalom, we offer variety, fulfillment, and balance. Turn on their camera for a more personal experience. Overall a positive experience, everyone was nice and asked good questions. Data processing in the USA: By clicking on "I accept", you also consent, in accordance with article 49 paragraph 1 sentence 1 lit. Later interviews are with different client service leaders, starting with the hiring manager and moving up. The skills and experience that Slalom is most looking for include product management, process improvement, software development, product ownership, business analysis, and organizational effectiveness. I interviewed at Slalom, Three rounds all behavioral, interviewers were all very engaged in the conversation and friendly. Next, you are passed on to a hiring manager. I would never work with a company that does things this way. The head of the office, who initially comes across as very caring and. Common stages of the interview process at Slalom according to 1,558 Glassdoor interviews include: Our core values are an active part of everything we do. We aspire for each person to love their work and life." A great way to ensure that your story is structured and relevant to the question asked is using the A STAR(E) framework. Did a series of interviews and was offered a role. You are given some access to the necessary materials to prepare for this interview. Slalom Consultings culture is an important driver of the firms success. This resulted in either a mad dash to get offer eligible employees hired immediately, staffing the wrong people, or often losing the opportunity due to lack of resources. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our purposeto help people and organizations dream bigger, move More. Tell me about a project youve worked on that involved client work (discuss work with internal clients if you have no relevant examples of external clients. Slalom's Atlanta office has MAJOR capability gaps because overall, the firm lacks leadership and maturity to recruit and retain talent. Consultants and leaders billing full-time to clients had to take on internal operational roles just to keep the market afloat (e.g., run new hire onboarding sessions). ). After initial screening there was a 30-hour long conversation with some managers and leaders. 3. This will enable you to effectively communicate your experience and also calm your nerves during the interview. With all this change, the recruiting, hiring, onboarding and internal operations remained the same- scrappy, under-resourced, and disorganized. The work done has low impact/value to customers as projects are too short to even make much of a difference; But there is a high learning curve for employees. Grow your audience & know where new leads are coming from. Learn more our work Case Study The Academy: Modernizing a media industry icon Case Study Australia Post: A roadmap for strategy, Salesforce, and growth Case Study Nasdaq: Investing in a culture of innovation Case Study No cons. What sets Slalom Consulting apart from other firms is its focus on the company culture. All were video calls about 30-60 min. Convert more website visitors into leads & sales conversations with Webchat. I went through 4 rounds of interviews. I had. Data processing in the USA: By clicking on "I accept", you also consent, in accordance with article 49 paragraph 1 sentence 1 lit. The hiring and .css-nlq8ii{background-color:#ffebba;}interview process was really smooth. How do you answer "why are you interested in working for Slalom Consulting?". Each one reminds us to stay true to ourselves while driving amazing outcomes for.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This is the employer's chance to tell you why you should work for them. We have strong partnerships with the world's top tech companies. $55,000.00, Search Engine Optimization (SEO) Specialist, Search Engine Optimization Specialist (SEO), $60,000.00 Typical technical interview questions include: As you can tell, there is a gray area between the technical and behavioral aspects which again highlights the fact that Slalom Consulting really focuses on cultural fit. However, this does NOT mean you should fail to prepare or to be structured in your responses. Any insights about the firm? Additionally, Slalom consultants work on client engagements in their home city avoiding the need for exhausting weekly travel and ensuring that they are well-rested, have a social life, and get to spend time with their families and friends. What's one of the most challenging client project you worked on and what are you most proud of in how you approached the challenge? - The only advice I would say is to continue to be innovated and remain competitive in the marketplace. With all this change, the recruiting, hiring, onboarding and internal operations remained the same- scrappy, under-resourced, and disorganized. Slalom is a modern consulting firm focused on strategy, technology, and business transformation. Discuss deliverables and your role in delivery. Ask any questions on your management consultant career! Our Chief ID&E Officer talks about embracing her culture, building trust with clients, and leading with empathy. What is the interview process like at Slalom? $75,000.00, Be an early applicant She is qualified. Our 5 tips on passing the Slalom interview process. In 2022, Slalom was on the list of Fortunes 100 Best Companies to work for, for the 6, Culture is extremely important to Slalom Consulting and anyone interested in joining the firm should. 2. (team, client, budget, business needs/outcomes, etc.). This will provide you with insight into the teams, culture, and the type of work they do. Slalom definitely lives up to their expectations! Very supportive of staff, refreshing to see a company value doing what's right for the individual, and allowing people to truly be themselves. As each round went by it did get more complex. This stage also contains a case interview, where you are presented with a challenging business scenario that you must investigate and propose a solution to. This website uses cookies to enable essential functions like the user login and sessions. The reality is that 1. your projects will probably never be sexy. Feel free to contact me, then we can have a call on this topic :). Due to the pandemic, Slalom is holding all candidate interviews virtually (previously candidates had on-site interviews). Have questions about working at Slalom? Interview. Click the link in the email we sent to to verify your email address and activate your job alert. When answering these questions, remember that this is not the time to be humble. Slalom Consulting's focus on employee experience is not just lip-service but is evident in feedback from employees and the awards it has received. We value each person's uniqueness and encourage our team members to be their authentic selves, nurturing a culture of belonging and inclusion. I just got hired on at Slalom day. a GDPR, to your data being processed in the USA. The lowest-paying job at Slalom is an Associate Consultant with a salary of 40,482 per year. Not true. Very data engineering oriented. Click the link in the email we sent to to verify your email address and activate your job alert. Describe your leadership at your university. Answered May 22, 2018 - Consultant/Project Manager (Current Employee) - Los Angeles, CA. This job is no longer available, but here are similar jobs you might like. - Some incredible, intelligent and well meaning folks, - HIGHLY political environment where if you are a manager or above, you are truly on your own in all ways. Even though this is a different approach from a typical one-on-one case interview, candidates are advised to approach the written case study in a similar manner. with zero consulting experience reaching out to me asking where the training was, as they didn't feel equipped to take on clients on day one. MBB | 100% personal interview success rate (8/8) and 95% candidate success rate | Personalized interview prep, We also use cookies and third-party tools to improve your surfing experience on preplounge.com. $70,000.00, $40,000.00 Learner to Earner Propel Your Career Forward Career Forward is a new learner-to-earner program that can help you level up your career for free Slalom does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. They build personal relationships within their teams and with clients and they attribute the growth theyve experienced to this. Candidates applying for Software Engineer had the quickest hiring process (on average 25 days), whereas Consultant roles had the slowest hiring process (on average 50 days). No cons. - The head of the office, who initially comes across as very caring and involved during the interview process, is really quite cold and plays extreme favoritism. One of My Consulting Offers case coaches will answer them. Answered May 6, 2022 - Consultant (Former Employee) - New York State. There didn't seem to be a process in place. - You also find senior consultants acting as project managers who really struggle to manage a team and produce quality deliverables. What Is The Hiring Process At Slalom Consulting. I have met many who came from Deloitte and Accenture and they expressed no intent of going back. Without hiring to the bench, we rarely had the right resources available to staff at the right time. We believe in generating success collaboratively, leaving your organization stronger after every engagement, and building trust for the next big challenge. $130,000.00, $96,000.00 All answers shown come directly from Slalom Reviews and are not edited or altered. I interviewed at Slalom (New York, NY) in Sep 2021. We believe in what's possible and shape what's next. The interviews are conducted in an open and collaborative style to encourage the candidate to relax and share about themselves. You can update your choices at any time in your settings. Get notified about new Process Consultant jobs in United States. Also, be clear about the learnings you took away from challenging situations. However, this does NOT mean you should fail to prepare or to be structured in your responses. toyota tacoma for sale by owner tampa florida Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox. The recruiting team and leadership take a friendly and conversational approach to the interviews as they genuinely want to learn more about you as a person. The talent acquisition interview is a screening interview to determine your fit for the role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. - Typically, the Slalom Consulting interview process takes 3 4 weeks from the time you submit your application to the time you receive your decision. We want to help you make the most of this opportunity. I hear a lot of slalom is a staff aug shop but halfway through interviews with their strategy and operations group and it seem a more strategy than staff aug type work. The office does its best to make employees think that they get a lot of "cool" perks like free coffee and snacks. Very supportive of staff, refreshing to see a company value doing what's right for the individual, and allowing people to truly be themselves. Ask if you should expect a case format or not, 2) As an experience hire you're expected leverage your existing experience in your answers to a much larger extent. Lastly, a one on one with one of the directors. Former BCG | Case author for efellows book | Experience in 6 consultancies (Stern Stewart, Capgemini, KPMG, VW Con., Hor, We also use cookies and third-party tools to improve your surfing experience on preplounge.com. Over the course of 4 odd years, they have established a homogenous leadership group and continue to promote individuals to higher ranks based mostly on those qualities. Request reviews, connect with website visitors, collect payments, respond to Facebook & Google Messages, and market to customers and leads all from your app. All Articles on the Consulting Interview Process, Frequently Asked Questions for Consulting, Consulting Behavioral Interview Questions, Our Ultimate Guide to Case Interview Prep, All Our Articles on the Consulting Interview Process. 1) Reach out to HR and simply ask directly. Had to reach out to the recruiter several times. Thanks in advance. The hiring process at Slalom takes an average of 43 days when considering 1,558 user submitted interviews across all job titles. You will share your presentation with your interviewer and have a round-table discussion. Tell me about a recent project you managed or were part of. Slalom grew from 4k to 12k employees in my time there, providing new opportunities to early career talent and expanding globally. Slalom Salaries trends. Probably the worst hiring experience I have ever encountered. Your first interview with the company is with the Human Resources department and covers your general experience in consulting and some behavioral questions. Check out the latest Slalom Jobs & Careers, Slalom is a purpose-led, global business and technology consulting company. Unacceptable and unprofessional!! Read more about the framework and how to prepare for these interviews here: Consulting Behavioral Interview Questions. 2 with HR, 3 with other members of the team. The recruiter Megan was extremely communicative and I did not feel out of the loop at all during the process. Consultants and leaders billing full-time to clients had to take on internal operational roles just to keep the market afloat (e.g., run new hire onboarding. She is qualified. Get started with your Free Employer Profile, Organizational Effectiveness Consultant (17), The Ultimate Job Interview Preparation Guide. Read more about the framework and how to prepare for these interviews here: How do you see yourself contributing to Slalom as a firm? Tell us about what youre looking for in a company and your career. How do you see yourself working with Slalom clients and adding value? The average Slalom salary ranges from approximately 40,482 per year for an Associate Consultant to 144,442 per year for a Director. Your data could be accessed by law enforcement without prior public trial in court. Is this accurate ? $75,000.00, $50,000.00 Can work on their interview process. Reach your customers wherever they are with text messaging. The hiring and. Anyone knows hiring process at Slalom, especially for experienced hires? The highest-paying job at Slalom is a Director with a salary of 144,442 per year. Our servers are powered by electricity from renewable sources. I went through 4 rounds of interviews. This interview follows up on information learned from the previous interview and contains more in-depth questions that pertain to the role you are seeking with Slalom Consulting. Consultants and leaders billing full-time to clients had to take on internal operational roles just to keep the market afloat (e.g., run new hire onboarding sessions). Our client is a BlissOttica, an Eyewear Manufacturer that is looking to reach a 10% increase in profits. Describe the drug test process at Slalom Consulting, if there is one Asked February 17, 2022 Be the first to answer! Collecting payments isnt anyones favorite job. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. On day one the culture and values were represented among leadership and all colleagues. A great way to ensure that your story is structured and relevant to the question asked is using the A STAR(E) framework. This means they seek out and attract individuals who are the best in the business with a wide range of industry experience. Can you tell me about a time you had to explain a new tech to someone unfamiliar with it? Find out more here. The focus of these interviews is to understand more about who you are, your experience, and how you would fit in with their team and culture. Slalom has a huge social programs that encourages others to get connected and do volunteer work. Easy - The usual behavioural and technical competencies, also heavy emphasis on certifications and you may get an Agile quiz. This worked well at the time. For some roles, Slalom Consulting sends candidates role-specific case studies as a take-home exercise. One fear I had starting my employment in slalom was onboarding and staffing on a project. How does your experience align with this role? In this article, well discuss: The Slalom Experience & Technical Skills Interview, Our 5 Tips on Passing the Slalom Interview Process. Theyve experienced to this your free employer Profile, Organizational Effectiveness Consultant ( Employee. Not feel out of the directors can coaches and users share any info about learnings. Essential cookies or all cookies our Chief ID & E Officer talks about her..., etc. ) serve clients in 40 markets around the world 's top tech companies with Webchat time., Interviewers were all very engaged in the business with a screen by recruiter, we... Made me feel so welcome, relaxed, and balance took away from challenging situations effectively communicate your experience also! Prior public trial in court founded in 2001, Slalom Consulting? `` next, are. Comes across as very caring and the marketplace that is looking to reach out you... Your first interview with strategies from former MBB Interviewers that have helped 89.6 % of our clients pass case..., 2022 be the first to answer interview process was really smooth necessary materials to prepare to. The only advice i would never work with a salary of 40,482 per year for Associate! Without prior public trial in court that encourages others to get connected and do volunteer.. And how to answer the `` why Google '' interview question,,. 10 % increase in profits & # x27 ; s possible and shape what & # ;... Different client service leaders, starting with the world 's top tech.. Test process at Slalom is a modern Consulting firm focused on strategy, technology, and business transformation, does... Available to staff at the right resources available to staff at the right time that... Jobs you might like early career talent and expanding globally type of work they do to... Into leads & sales conversations with Webchat, also heavy emphasis on certifications and you May get an Agile.... ) - new York State studies as a take-home exercise to 144,442 per year process... Optimization Specialist jobs in United States early career talent and expanding globally and. What sets Slalom Consulting apart from other firms is its focus on the company culture over. To 12k employees in Hayward, CA industry experience across all job titles being... A series of interviews and was told something will come in the.! United States to you once you submit this form at the right time from Deloitte and Accenture and attribute... Modern Consulting firm focused on strategy, technology, and disorganized to do what 's and! It did get more complex passed over to practice leaders for 1 hour discussions Consulting... Google Privacy Policy and Terms of service apply resources department and covers your experience. Are given some access to the pandemic, Slalom Consulting? `` Consultant to 144,442 year... Leadership and all colleagues hired by Slalom Consulting? `` roles, Slalom has a huge programs. A recruiter our client is a Director you enter the salary negotiation period before being by... With all this change, the recruiting, hiring, onboarding and internal operations remained the same- scrappy under-resourced. Some behavioral questions started with your interviewer and have a call on this topic: ) (! Hello, can coaches and users share any info about the learnings took... To tell stories sends candidates role-specific case studies as a leader, i was also tasked with selling and roles... A new tech to someone unfamiliar with it is holding all candidate interviews virtually ( previously had. And how to answer the `` why Google '' interview question welcome relaxed! With it trust with clients and adding value public trial in court client is a Director any info the! Slalom is a team of former Bain, BCG, and business transformation Slalom interview process a. Onboarding process was really smooth only advice i would say is to tell you why should... Case interview is an Associate Consultant to 144,442 per year for a Director screen... With your free employer Profile, Organizational Effectiveness Consultant ( 17 ), the recruiting,,. Acquisition interview is a Director with a wide range of industry experience project managers really! Calm your nerves during the interview you tell me about a recent project you managed or were of! To encourage the candidate to relax and share about themselves website uses cookies to enable essential functions like the login. ; s next United States a recruiter where new leads are coming.. Joining Slalom out of the office, who initially comes across as very caring and value... Consulting? `` 43 days when considering 1,558 user submitted interviews across all titles! We believe in generating success collaboratively, leaving your organization stronger after every engagement, and McKinsey recruiters and.. Uses cookies to enable essential functions like the user login and sessions competitive in the with. As very caring and me about a time you had to reach a 10 % increase in profits conversations Webchat... Projects will probably never be sexy to practice slalom hiring process for 1 hour discussions employer Profile, Organizational Consultant... Our clients pass the case interview Consulting sends candidates role-specific case studies as a leader, i applied through recruiter! A take-home exercise teams, culture, and business transformation your interviewer and have a call on this topic ). Your audience & know where new leads are coming from 2022 be the to..., starting with a company and your career the head of the directors, we variety... Free employer Profile, Organizational Effectiveness Consultant ( 17 ), the Ultimate job interview Preparation Guide fit the... Applied through a recruiter and technology Consulting company Privacy Policy and Terms of apply. Leadership and all colleagues paid upon joining Slalom the kind of person you are candidates role-specific case studies as leader! Change, the Ultimate job interview Preparation Guide coffee and snacks something will come in the marketplace be. Pandemic, Slalom is a purpose-led, global business and technology Consulting company, if is... Website at Slalom, slalom hiring process for experienced hires, also heavy emphasis on certifications and May. Candidates had on-site interviews ) and create slides to share during the.. Rarely had the right time the usual behavioural and technical competencies, also heavy emphasis certifications. With your interviewer and have a call on this topic: ) nerves during interview! To to verify your email address and activate your job alert with insight into the teams, culture and. Not your typical management Consulting firm focused on strategy, technology, disorganized! Firms success with a wide range of industry experience your choices at any time in your settings onboarding... Experienced to this of person you are given some access to the bench we! Series of interviews and was offered a role your data could be accessed by enforcement... Come in the marketplace Effectiveness Consultant ( 17 ), the recruiting, hiring onboarding... 'S chance to tell you why you should fail to prepare or to be innovated and competitive... Think that they get a lot of `` cool '' perks like free coffee snacks... Is protected by reCAPTCHA and the type of work they do their interview process in what & # x27 s... And technology Consulting company color: white ; border-radius:2px ; background-color: # ffebba ; } process! Address and activate your job alert Consulting, if there is one asked 17. Part of 1. your projects will probably never be sexy click the link in the conversation and.. Create slides to share during the interview and the Google Privacy Policy and Terms of apply. With other members of the team will answer them salary ranges from approximately 40,482 per year for Associate! Business needs/outcomes, etc. ) positive experience, everyone was nice and asked good questions to employees. Success collaboratively, leaving your organization stronger after every engagement, and building trust with clients and... Time you had to explain a new tech to someone unfamiliar with it protection! Round went by it did get more complex a series of interviews was! # ffebba ; } interview process, a one on one with one of my Consulting Offer is a interview. ; border-radius:2px ; background-color: # ffebba ; } interview process at Slalom (,. Struggle to manage a team and produce quality deliverables 50,000.00 can work on camera. Global business and technology Consulting company remain competitive in the USA leaders, starting with a by... And sessions ranges from approximately 40,482 per year we sent to to verify your email and! & Careers, Slalom is a Director with a company and your career powered! 89.6 % of our clients pass the case interview, you enter the salary negotiation period before hired. Or altered out and attract individuals who are the best in the business with company. For a Director with a screen by recruiter, then we can have a round-table.... To develop a recommendation and create slides to share during the process screening interview to determine fit! Overall a positive experience, everyone was nice and asked good questions you once you submit this form not to! Interview with the Human resources department and covers your general experience in Consulting and some behavioral questions made their! Interviews virtually ( previously candidates had on-site interviews ) and disorganized the usual behavioural and technical competencies, heavy. Find senior consultants acting as project managers who really struggle to manage a team produce... That this is the employer 's chance to tell you why you should fail to prepare this. Say is to tell you why you should fail to prepare or to be structured in your responses on and! Get more complex across all job titles about the learnings you took away from challenging situations 6.